Cookie Policy

Introduction

Mortgage Matchup Ltd ("we", "us" or "our") uses cookies and similar technologies on our website at mortgagematchup.co.uk (the "website"). This Cookie Policy explains what these technologies are, why we use them, and the choices you have about how we collect information through them.

This policy should be read alongside our Privacy Statement, which explains how we collect, use and protect your personal data more generally.

What Are Cookies?

Cookies are small text files that a website places on your device when you visit it. They allow the website to recognise your device and remember information about your visit, such as your preferences or login details. Cookies are widely used to make websites work efficiently and to provide a better experience for visitors.

In addition to cookies, we may also use similar technologies such as web beacons, pixels and local storage. For simplicity, this policy refers to all of these technologies as "cookies".

Types of Cookies We Use

We use the following categories of cookies on our website:

• Strictly necessary cookies: these are essential for the website to function and cannot be switched off. They enable core features such as security, accessibility and displaying forms correctly.
• Performance and analytics cookies: these help us understand how visitors use our website so we can improve its content and performance. They collect anonymous, aggregated information.
• Functionality cookies: these remember your preferences and choices, such as details you have entered into a form, so that we can provide a more personalised experience.
• Marketing cookies: these may be set by our advertising partners to build a profile of your interests and show you relevant content on other websites. They are only placed with your consent.

Third-Party Cookies

Some cookies on our website are placed by third-party services that help us run and improve the site. These third parties may include:

• Analytics providers that help us measure website traffic and user behaviour.
• Form and booking providers that power our contact forms and appointment scheduling.
• Chat widget providers that enable our live chat and messaging features.

These third parties may use cookies subject to their own privacy policies, which we encourage you to review.

How Long Cookies Stay on Your Device

Cookies fall into two groups based on how long they remain on your device:

• Session cookies: these are temporary and are deleted from your device when you close your browser.
• Persistent cookies: these remain on your device for a set period or until you delete them, allowing the website to remember you across visits.

Managing and Deleting Cookies

You have control over the cookies stored on your device. You can accept or decline cookies through the cookie preferences banner shown when you first visit our website, and you can change your preferences at any time.

You can also manage or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please refer to your browser's help function for instructions:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that if you disable or delete cookies, some features of our website may not work as intended.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation or how we operate our website. The latest version will always be available on our website, with the updated date shown at the top of this page.